Alternative Healthcare Education Center
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Certified Nursing Assistant Program Information

What is a CNA and what are their responsibilities?

A Certified Nursing Assistant (CNA) is a healthcare professional who provides essential support and care to patients under the supervision of a registered nurse (RN) or licensed practical nurse (LPN). CNAs work in various healthcare settings such as hospitals, nursing homes, assisted living facilities, and home care environments. Their primary responsibilities include:

  1. Personal Care: Assisting patients with daily activities such as bathing, dressing, grooming, toileting, and feeding.
  2. Mobility Assistance: Helping patients move, walk, transfer from bed to wheelchair, and perform exercises.
  3. Vital Signs Monitoring: Measuring and recording patients' vital signs like blood pressure, temperature, pulse, and respiration.
  4. Basic Medical Procedures: Performing simple medical tasks such as changing dressings, collecting samples, and assisting with medical equipment.
  5. Patient Comfort: Ensuring patients are comfortable by repositioning them, providing fresh linens, and addressing their needs promptly.
  6. Observation and Reporting: Observing patients' physical and emotional conditions, reporting any changes or concerns to the nursing staff.
  7. Support Services: Assisting with cleaning and maintaining a safe and hygienic environment for patients.
  8. Communication: Communicating effectively with patients, their families, and the healthcare team to provide coordinated care.

CNAs are essential for maintaining the quality of life and well-being of patients, offering compassionate care and support in their daily activities and health management.

Schedule a Visit

Want to see our campus and facilities for yourself? Schedule a visit to our Nursing School and meet with faculty, current students, and admissions staff to learn more about what we have to offer.


Who would make a good CNA?

     A good Certified Nursing Assistant (CNA) possesses a mix of personal qualities and professional skills that make them effective in their role. Empathy and compassion are crucial, as CNAs often work with patients dealing with illness, injury, or aging. A genuine sense of empathy helps in providing comfort and emotional support, which is vital for patient well-being.

Patience is another important trait, allowing CNAs to remain calm and composed even in stressful or challenging situations. This helps them manage patients who may be distressed, confused, or resistant to care.


     Strong communication skills are essential for understanding patients’ needs, explaining care procedures, and interacting with other healthcare professionals. Clear and compassionate communication builds trust and ensures that patient care is well-coordinated.

Attention to detail is critical in monitoring patients’ conditions, following care plans, and reporting any changes. This helps in preventing errors and maintaining high-quality care.

Physical stamina is important due to the physical demands of the role, such as lifting and moving patients and being on one’s feet for extended periods. Good physical strength and endurance are necessary for handling these demands.


     Reliability and dependability are key, as patients and team members rely on CNAs to be present and perform their duties effectively. Being punctual and consistent is crucial in a healthcare setting.

Adaptability helps CNAs handle the unpredictable nature of their work, with varying patient needs and changes in care plans. Flexibility and the ability to adjust to new situations are important traits.

Respectfulness is fundamental, as treating patients with dignity and respect, regardless of their condition or background, contributes to a positive care experience and upholds patients’ rights and autonomy.

Problem-solving skills are valuable for addressing unexpected situations that may arise, requiring quick and effective decision-making.


     Teamwork is also essential, as CNAs often work as part of a larger healthcare team. Being able to collaborate well with others, including nurses, doctors, and other support staff, ensures comprehensive patient care.


     Lastly, emotional resilience helps CNAs manage the emotional challenges of working with patients in various stages of health and recovery. Having the ability to cope with these challenges allows them to continue providing quality care while maintaining their own well-being.

Schedule a Visit

Want to see our campus and facilities for yourself?

Schedule a visit to our Nursing School and meet with faculty, current students, and admissions staff to learn more about what we have to offer.

Alternative Healthcare Education Center

Oro Valley, Arizona

520-535-AHEC

Copyright © 2025 Alternative Healthcare Education Center - All Rights Reserved.

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